Queue management
Bring order to your queues
Every patient gets a digital ticket. Their status and wait time are always visible, and the doctor calls the next patient with one click.
A01 Clinic management system
Run your clinic from one system.
Register patients, manage the queue, track doctor appointments, control payments and view reports — all in one place.
For private clinics and medical centers.
One system for your clinic’s core processes
- PatientsRecords and history
- QueueDigital tickets
- PaymentsPayments and debt
- ReportsDaily and by period
01 The problem
The busier your clinic gets, the harder it is to keep things in order.
As patient numbers grow, paper logbooks, Excel and phone arrangements stop working. Reception, doctors and the cashier lose sight of each other’s work.
- 01Queues are managed by hand
Reception relies on a paper logbook and verbal arrangements.
- 02Hard to tell how long a patient has waited
You can’t see who arrived when or how long they’ve been waiting.
- 03Information gets lost between reception and doctors
Doctors have to ask who the next patient is.
- 04Debts are hard to track
Who owes what ends up scattered across different notes.
- 05Daily revenue is counted by hand
Closing and reconciling the till at the end of the day takes time.
- 06Finding patient history takes time
Past visits and services get buried in paperwork.
Queue logbook
09:10 Karimov A. — GP?
Rahimova D. — waiting since when?
Revenue — counted in the evening…
Paper logPhoneExcelMemory
Today’s queue
- A12Azizbek KarimovGP—With doctor
- A13Dilnoza RahimovaGP—Called
- B07Javohir AliyevDentist5 minWaiting
Today’s revenue12,480,000 UZS
Patients with debt3 patients
Bring all of this together in one system.
02 How it works
From patient arrival to the end of the appointment
Each step connects to the next. Data is entered once and is instantly visible to the right staff member.
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Step 1
The patient is registered
Reception quickly adds a new patient or finds an existing one.
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Step 2
A queue ticket is issued
The patient gets a queue number for a specialist or service.
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Step 3
The doctor calls the patient
Doctors see their own queue and call the next patient in.
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Step 4
The service is recorded
The service provided and the patient’s history are saved in the system.
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Step 5
Payment and reporting
Payments, debts and daily revenue are tracked automatically.
03 Features
The tools you need to run a clinic
From reception to the cashier — the modules you need for everyday work. Nothing extra.
Patient database
Everything about each patient in one place
Contact and personal details, visit history and debt — all in the patient profile.
Doctor workflow
Every doctor sees their own queue
The current patient, who’s next and who’s been seen today — on one screen.
Payments and debt
Keep payments under control
Unpaid services, patient debts and daily payments are always in view.
Reports
Make decisions based on numbers
Revenue, patients, payments and specialist workload — daily or for any period.
Waiting room display
Show the patient queue on a screen
Queue numbers appear on the TV in the waiting room. When a number is called, the patient sees which room to go to — no more asking reception again and again.
04 Roles
The right workspace for every team member
A workflow tailored to each role. Reception, doctors and cashiers see only the sections they need for their work.
Admin and management
The big picture across your clinic: money, patient flow and issues that need attention.
- Clinic-wide overview
- Revenue and expenses
- Patient flow and specialists
- Reports
- Issues that need attention
Reception
Find a patient, register them and issue a queue ticket — in just a few clicks.
- Patient registration
- Patient search
- Issuing queue tickets
- Today’s queue
- Specialist availability
Doctor
Only their own queue and patients. Calling the next patient and viewing history happen right here.
- Own patient queue
- Calling the next patient
- Current appointment
- Patients seen
- Patient history
Cashier
Who hasn’t paid, who owes money and how much came in today — everything a cashier needs on one screen.
- Unpaid services
- Debt
- Accept payments
- Recent payments
- Daily total
Pharmacy and warehouse
Stock levels, incoming goods and sales live in a separate section — without getting in the way of the rest of the clinic.
- Product stock
- Goods receipt
- Products in stock
- Sold products
- Pharmacy payments
05 Speed
Get to the information you need in seconds
Find patients by name, phone number or passport details. Open frequently used actions right from the keyboard.
Global search
Find a patient by name, phone or passport from any page.
Command palette
Ctrl/⌘+K — issue a ticket, add a new patient or open a report in an instant.
Notifications
Alerts about patients waiting too long, unpaid services and queues that need attention.
06 Management
See what’s happening in your clinic at a glance
Clinic leaders can track key metrics from a single screen: patient flow, revenue, debt and specialist workload.
Today’s patients48Yesterday: 42
Waiting in queue7Avg. 11 min
Today’s revenue12.48 M UZS36 payments
Total debt3.15 M UZS12 patients
Revenue trendLast 7 days, daily
77,1M UZS total
Specialist workloadPatients seen today
GP18
Dentist12
Ultrasound9
Lab9
Recent activityLive
- A13 Called to Room 3
- Payment received · 180,000 UZS
- New patient: Madina Ergasheva
- B07 ticket issued
- Daily and periodic reportsRevenue, payments and debt for any date range.
- By specialistWho saw how many patients and where queues are building up.
- Recent activityThe latest actions on queues, payments and registrations.
07 Benefits
What changes as a result?
Not promises — changes you feel in everyday work.
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Less chaos at reception
Registering patients and issuing queue tickets becomes one orderly process.
Paper log→ Digital queue -
A queue patients understand
Patients know their ticket number and status, and see on screen when they’re called.
“When is my turn?”→ On screen -
More control over finances
Payments, debts and revenue are always in view.
End-of-day tally→ Always visible -
Clear data for management
Review how the clinic is doing without chasing staff for numbers.
Phone calls→ One screen
08 Product
Take a look inside
See what the main sections look like. Pick a section.
Home: daily metrics, today’s queue and items that need attention.
Queue: a separate queue column for each specialist, with each patient’s status.
Patient profile: contact details, visit history, services and debt.
Payments: today’s payments, unpaid and partially paid services, and the daily total.
Reports: patient count and revenue by specialist for the selected period.
All names and figures are sample data. No real patient data is shown.
09 Who it’s for
Which clinics is it for?
For private healthcare providers that see patients and handle queues and payments.
Dental clinics
Queues per doctor, patient history and tracking of services paid in instalments.
Private clinics
Everyday processes from reception to the cashier in one system.
Multi-specialty medical centers
A separate queue for each specialist, with workload tracking.
Diagnostic centers
Queues by service, payments and daily reports.
Small and mid-sized clinics
A clear workflow even for a team of just a few people.
10 Getting started
Getting started is easy
- 01
Demo
You show us how your clinic works — we walk through the system using your actual processes.
- 02
Setup
Specialists, services and workflow are configured in the system.
- 03
Go live
Your team starts using the system in their daily work.
The first step is a demo for your clinic.
11 Pricing
Choose the right plan for your clinic
Try it free first, then switch to a monthly subscription or work under a contract.
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Free trial
Try the system on your own clinic’s workflows.
0UZS
- Queue, patients and payments
- Daily reports
- Help with initial setup
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Recommended
Monthly subscription
Everything you need for daily work in one payment.
299,000UZS / month
- Queue, patients, payments and reports
- Admin, reception, doctor, cashier and pharmacy workspaces
- Waiting room display
- Technical support
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Contract
For clinics with several branches or special requirements.
Custompricing
- Everything in the monthly plan
- Setup tailored to your workflows
- Price and terms are set in the contract
12 FAQ
Frequently asked questions
Didn’t find your answer? We’ll answer all your questions during the demo.
For private clinics, dental clinics, multi-specialty medical centers and diagnostic centers. It’s used by reception, doctors, the cashier, the pharmacy and management.
Yes. Each specialist has a separate queue, and every doctor sees their own queue. Management can track each specialist’s workload.
Yes. The patient profile keeps past visits and services provided. You can find a patient by name, phone number or passport details.
Yes. Unpaid services and each patient’s debt are visible in the system, and total debt is shown on the dashboard.
Yes. The waiting-room screen shows queue numbers and which room the called patient should go to. We’ll go over the technical requirements for connecting a screen during the demo.
Yes. There’s a daily report and a summary report for any selected period: patient count, payments, debt, revenue and specialist workload.
Yes. Admin, reception, doctor, cashier and pharmacy/warehouse staff each work in a screen tailored to their workflow.
The system runs in a web browser. We’ll walk you through phone and tablet use in detail during the demo.
Ready to bring order to your clinic’s daily operations?
Manage the queue, patients, doctors, payments and reports from one system.
